We are located at 1043 Virginia Ave Suite 4, Indianapolis, IN 46203. HI-FI is located on Virginia Ave in the Murphy Arts Building, in the heart of the Fountain Square District. LO-FI Lounge is located on the 2nd floor of our building and accessible via the main entrance to the building on the corner of Woodlawn & Virginia. Hi-FI Annex is our seasonal outdoor venue, located in the parking lot behind our building. You can visit our contact page to view on a map.

For HI-FI & LO-FI shows, yes. State Law requires all patrons to be over the age of 21 with valid government issued ID. We card everyone. Yes, even you mom. If you don’t have your ID, we won’t be able to help you. This applies to everyone, even if you drove from Michigan and left your ID at home. Sorry. Shows at HI-FI Annex are all ages events.

Unfortunately, we are not able to accept paper or temporary ID’s. Due to the ability to counterfeit these documents, and from the potential fines imposed, we are not able to accept these as acceptable forms of identification. If this affects attending the show you have already purchased tickets for, we are happy to offer you a refund.

There is a small parking lot in the back of the building. Additionally, there is free street parking all around the building and on the side streets. The day of the week and the popularity of the show will impact how easy it will be to park. If you are biking in, we offer bike parking in front of the building which sits directly on the Indianapolis Cultural Trail. During the Summer, if HI-FI Annex is operational parking will be only available on the street.

Check your show listing for information on the show’s seating configuration. The majority of our shows are general admission, standing-room-only. Depending on the show, there are a handful of tables available to those who arrive early. We have a limited amount of seating upgrades available on our viewing platform. Contact the box office to secure a seating upgrade for your show at boxoffice@hifiindy.com. Shows that are reserved or partially reserved seating configurations will have information or purchase options directly on the event listing.

Will call tickets for HI-FI shows can be claimed at our box office which is located on Virginia Ave, on the Indianapolis Cultural Trail.

Please visit our Restricted Items page for more information.

No. Marion County Smoking Ordinance prohibits smoking inside the venue and within 10 feet of our entrance. We do offer passouts if you need to go outside to puff. This includes cigarettes, cigars, vaping, etc. All are prohibited. If you are caught smoking (anything), you will be asked to leave the venue.

Our rear parking lot across the street offers 2 handicapped parking spots. Once inside, we do not have a designated ADA seating section. Our box office handles any special needs or ADA seating requests at boxoffice@hifiindy.com.

Tickets will have the door time listed on your ticket. The first act typically starts 1 hour after doors open. Headliners are typically on stage at 10pm or 11pm, depending on the start time. Keep in mind that set times, as well as opening acts, are subject to change without notice. If you purchased tickets online and accepted to receive future emails, you will sometimes receive an email on the day of the event with set times and more information relating to the event.

Yes. HI-FI offers free WI-FI during all shows. Simply select the HI-FI Free WI-FI network and you are all set.

The photo policy for each night is posted at the band’s discretion. This policy can change on a nightly basis. As a general rule we do not allow any professional photography unless pre-approved by the band. For approved photographers, Photos permitted for the first three songs only. No flash. Media and professional photographers can contact marketing@hifiindy.com to submit a request for photo credentials.

If a show is postponed, ticket holders will be notified of the change via email, and no other action is needed if you would like to keep your tickets. We will work to find a new date for the show and provide updates as they become available. If you are unable to attend the rescheduled date, refunds will be offered at point of purchase for 30 days following the rescheduled date. If you purchased your ticket at our box office, you will need to contact boxoffice@hifiindy.com for further instructions to process your refund.

Tickets purchased online will be automatically refunded in the event of a cancelled show. Please allow 3-5 business days for the refund to post to your bank. If you purchased your ticket at our box office, you will need to contact boxoffice@hifiindy.com for further instructions to process your refund.

All previously purchased tickets will be honored on the new date. Ticket holders will be notified of the change via email, and no other action is needed if you would like to keep your tickets. If you are not able to attend the rescheduled date, you will have 30 days from the day the rescheduled show is announced to request a refund. You must contact our box office directly to request this refund.

To retrieve lost items including credit cards, clothing, phones, wallets, etc, contact cheslea@hifiindy.com. Items are available for pickup in our office Monday-Friday 10:00 a.m. to 5:00 p.m.

Yes. Earplugs are available from any of our bartenders for $2