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Contact Us.
1043 Virginia Ave, Suite 4
Indianapolis, IN 46203
Office: 317-986-7100

UPCOMING LIVESTREAM SCHEDULE

Can’t make the show?  No problem.  HI-FI & HI-FI Annex are full equipped livestream facilities through a partnership with Mandolin.  You can access all of our upcoming streams through this page.  For select shows, you can purchase a “Save Our Stages” ticket which includes a ticket to the live stream and a $5 donation to support NIVA’s Save Our Stages and Indiana Independent Venue Alliance. 

Looking for a place to host your livestream?  HI-FI, LO-FI and HI-FI Annex are full equipped for streaming and available for rentals.  For more info, contact jb@mokbpresents.com.
Oct
22

LIVESTREAM: Justin Wells Live From HI-FI Annex

Doors: 8:30 pm | Tickets: $10 – 15
Oct
22

LIVESTREAM: Hippo Campus Live From First Avenue

Doors: 9:00 pm | Tickets: $15

HOW IT WORKS

About Mandolin

Mandolin is a simple, easy-to-use platform to watch your favorite artists. Every Mandolin ticket is a front-row seat Enjoy the benefits of the best seat in the house — every ticket, every show. Join a show by yourself or along with friends. Engage in new and unique ways with your favorite artists through live chats, VIP meet and greets, and more.

The best live concert experience
Hear your favorite artists play with studio-quality sound. HI-FI is known for having the best live sound and Mandolin helps us deliver that same quality to our streaming fans. You’ll experience the concert just like a live show.

Enjoy a live show with friends — wherever they are
Mandolin turns a virtual concert into a fun, social experience with the opportunity to join a concert with friends. Real-time chat, group video, live setlists, and artist engagement features all let you experience live music in new ways.

FAQ

Customer Support: 
Mandolin Box Office (Streaming Tickets): boxoffice@mandolin.live
HI-FI Box Office (Physical Show Tickets, Meet & Greets, Fulfillment) boxoffice@hifiindy.com


What happens if a live show/stream is canceled?
If the show is rescheduled, the stream information will be updated to the new date.  Your existing tickets will be honored on the new date of the stream.  In the event that an event is canceled for any reason, your tickets will be refunded via your point of purchase. 


How do I buy tickets? 
Tickets to our lives streams are available via the Mandolin Box Office. 


Are tickets available for the in-person show and the live stream?
We offer tickets to attend the show in-person at our venue in Indianapolis via See Tickets and HIFIIndy.com Streaming tickets are available for select shows on a case by case basis.   Additionally, if you purchase a ticket to a physical show you will also have the option to purchase a discounted streaming ticket.  


When do I get my access code?
After you have created a Mandolin account, you will receive your access immediately.  Mandolin will send a reminder email before the show starts with your information.  Once logged into your Mandolin account, you will see the show information with a countdown timer to the start of the stream. 


I bought a VIP ticket, how will I get access to the Zoom meet and greet?
For shows with VIP ticket options, you will receive a separate email from HI-FI with information on how to access the Zoom meet and greet.  These meet and greets take place on Zoom and are outside of the Mandolin platform.  In most cases, these events take place before the start of the stream. 


How long does the replay live in my account?
The replay of the performance will live in your account for a period of 48 hours from the time the stream ends. You may watch it as many times as you like during the time frame. 


Why do I have to pay for the stream?
We focus on recreating the actual concert experience for fans, just as if they were here in person.  Our live streams are ticketed to create a way for fans to support artists and venues and enjoy a high quality concert experience from their home.  


What are the differences in the ticket types?
Each show can have several ticket types.  Choose the option that best suits your needs


What happens when there are technical difficulties?
Just like when you are at the show, there is always the chance that there could be a technical difficulty.  We’ll work through these on a case by case basis and you will be experiencing this live with the audience in real time. 

For questions or concerns

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