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Frequently Asked Questions

Have a question?  Review our FAQ page where we cover answers to our most common questions including age for admission, paper ID’s, permitted items, streaming support and more. Visit FAQ page. In the near future, we will activate a live chat support option to help provide faster responses to your questions.

You must be 21 years of age with valid government issued ID to attend shows at HI-FI and LO-FI Lounge (No exceptions.)  HI-FI Annex, our seasonal outdoor venue, allows admission for all ages.

Covid-19 Safety Policies & Procedures

Please visit this page to view our updated venue policies for attending shows during Covid-19 restrictions. Additionally, you will find information on our updated refund policy and how we are support postponed, rescheduled and cancelled shows. Thank for your cooperation as helping keep our fans, artists and employees safe.

Box Office & Seating Upgrades

For any questions concerning tickets, VIP seating upgrades or ADA requests, please contact our Box Office at or 317-986-7101. 

The Box Office opens 1 hour before published door times for each event.


1043 Virginia Avenue Suite 4
Indianapolis, IN 46203
HI-FI Box Office: 317-986-7101

HI-FI entrance is located at the front entrance to the venue off of Virginia Ave.

HI-FI Annex entrance is located next to the church on St. Patrick St. in our back parking lot.

Band Submissions.

Interested in playing at HI-FI?  Submit your band’s music and info to Due to the volume of submissions, we are not able to respond to every inquiry.  We review submissions regularly and will reach out if we have availability and are interested in pursuing a show.  

Job Openings.

Visit our careers page for a list of open positions.

Will Call.

To pick up tickets at Will Call, please visit the Box Office with a valid ID.

Our Team

Bar Manager: Sam O’ Connor
Marketing: Maria Willinger
Box Office: Karah Mason
Sponsorship: Matt Wells
Junior Talent Buyer: Dee Annis
Senior Talent Buyer:  Jason King
Controller: Joe Hamgeri
VP: Chelsea Sanderson
CEO: Josh Baker


Get In Touch