HI-FI Annex

To ensure a smooth entry to our shows, please purchase tickets only from our authorized ticketing partner, Tixr. As we recently transitioned from See Tickets to Tixr, there are some current shows with tickets available on both platforms, and we will honor valid tickets from either. Please note the emphasis on valid tickets, as we will not accept counterfeit or unauthorized tickets.

Beware of Third-Party Sellers
We strongly caution against buying tickets from third-party sources like Craigslist, Facebook, StubHub, Vivid Seats, or individual sellers. It is the buyer’s responsibility to verify ticket validity, and we cannot guarantee entry with tickets purchased outside of authorized channels. If counterfeit tickets are presented at the gate, our only option is to deny entry—a difficult decision, but necessary to maintain the integrity of our events.

Social Media Scams
We also recommend avoiding social media posts or comments from individuals claiming to have “2 extra tickets and can’t go.” Many scams involve reselling the same ticket to multiple buyers. If you have any concerns about ticket legitimacy, please reach out to our Box Office for guidance.

Permitted Items

• Clear Tote or Bag – Clear bags made from plastic, vinyl, or PVC not exceeding 14” x 14” (subject to security inspection)
• Personal Bags – Purses, fanny packs, and handbags no larger than 14” x 14” (subject to security inspection)
• Small, Handheld Umbrellas
• To-Go Food from local restaurants including Easy Rider Diner
• A Warm Heart & Smiles

Non-Permitted Items

For safety reasons, guests cannot bring the following items into the venue. HI-FI reserves the right to prohibit any item deemed hazardous or disruptive.

• Weapons of any kind – Including firearms (even with a permit), knives, multi-tools
• Pepper Spray/Mace
• Fireworks or Flares
• Outside Beverages or Coolers
• Oversized Bags – Larger than 12” x 12” (e.g., backpacks, duffle bags, camelbacks, briefcases, luggage)
• Drugs or Illegal Substances
• Laser Pointers
• Glass Containers
• Smoking or Vaping – Prohibited inside the venue; designated smoking area available outside
• Pets or Animals – Except for documented service animals
• Cameras & Photography Gear – No removable lens cameras, flash photography, tripods, monopods, or selfie sticks unless pre-approved
• Audio or Video Recording Devices – Unless pre-approved by the Event Manager
• Transportation Gear – No skateboards, hoverboards, rollerblades, bicycles, scooters (bike parking is available outside)
• Oversized Signs – No signs larger than 11” x 17” or signs attached to sticks
• Hula Hoops, Spray Paint, Silly String

Thank you for your cooperation and helping us create a safe environment for all guests. We look forward to a great show!

• This show is general admission standing only.
• VIP and seating upgrades do not include a ticket to the show. A general admission ticket is required for all guests to enter the event.
• Visit the VIP & Upgrades tab to see details on Sidestage Lounge and Vista VIP Deck
• Lawn chairs are NOT PERMITTED unless otherwise specified on the show listing
• Have a question? Reach out boxoffice@hifiindy.com

In the event of inclement weather, our team will explore all options to safely produce the show. Contingency plans may include a rain delay or, if necessary, relocating the show.

• Rain Delay or Severe Weather: If weather conditions temporarily interrupt the event, we will announce a shelter-in-place. All guests must leave the premises to find shelter. Once it’s safe to resume, we’ll notify you to through HI-FI social media channels that you may return to the show.

• Indoor Relocation: If needed, the show may be relocated indoors to HI-FI, subject to availability. In this case, the event will be open to all ages.

• Rescheduling (as a last resort): If the show cannot proceed as planned, we will update you via email with any rescheduling information. Please note that rescheduling may take 24-48 hours as we work with the tour to confirm a new date. If you have a questions about our rescheduled shows and cancellation policy, please reach out to the box office directly. 

For any questions or concerns, feel free to contact us at boxoffice@hifiindy.com—we monitor this email closely.

Remember: HI-FI Annex is an outdoor venue, so please dress appropriately for the weather!