We are committed to delivering an exceptional ticketing experience for our fans, backed by the latest tools and technology to support our expanding operations. Over the past 18 months, we have thoroughly evaluated nearly every ticketing company in the U.S. and U.K.
We are thrilled to announce our partnership with Tixr, an industry-leading international ticketing provider, to power our operations for the coming years. After an extensive search and receiving numerous endorsements from artists and talent agents, we have officially teamed up with Tixr and begun rolling out our first shows on the new platform.
Fans can look forward to a cutting-edge mobile ticketing experience that caters to modern devices, while still offering excellent in-person service and printed tickets for our nostalgic customers. With over 80% of our customers purchasing tickets via mobile devices, our partnership with Tixr ensures a seamless experience across any device.
If you do not have a Tixr account, we recommend setting one up so you will be ready to roll when that next must-see show is announced. It’s free and easy to create an account.
Here are some additional benefits of this new partnership:
- A modern, mobile ticket experience
- Fan-to-fan transfers
- Lower service fees
- Enhanced waitlist for sold-out shows
- Order protection
- Advanced data security
- Reduced access to third-party resellers
- Fan Rewards program
We are also excited to collaborate with Tixr’s Data Science Team, focused on minimizing access for third-party resellers and keeping tickets out of the hands of ticket brokers. Illegal reselling and speculative tickets are issues affecting concert prices and fan experiences.
Due to the volume of shows and the time it takes to ensure a smooth transition, we want to inform you that tickets will be available on both SeeTickets and Tixr for a short period. As you may have noticed, we’ve already begun announcing Tixr-powered shows this week. We are committed to a swift and seamless transition to our new partner, with minimal impact on our customers.
Tickets purchased on either platform will be valid and will not experience any interruptions during the admission process. Once we’ve fully transitioned to our new partner, we will exclusively use Tixr for our events. All new shows announced this week and going forward will be available through Tixr.
Transition Period
All MOKB Presents events at HI-FI, HI-FI Annex, and LO-FI Lounge will now be powered by Tixr, along with select shows at venues like Nickel Plate District Amphitheatre. Since we promote shows at various venues, some events will continue to use the venue’s existing ticketing partners, such as The Vogue, Gainbridge Fieldhouse and Fishers Event Center.
New Marketing Partnership with Cymbal
We are also enhancing our marketing efforts to be more efficient, reducing the number of messages you receive. Our aim is to provide only relevant information to you. We have partnered with Cymbal, an innovative venue-focused technology partner, to streamline our communication. Weekly emails will soon transition to MOKB Presents branding, consolidating our messages under one banner. This will help you discover more shows across Indiana without receiving duplicate information.
Have A Question?
If you have any questions about your tickets or shows, please contact our Box Office at boxoffice@mokbpresents.com or boxoffice@hifiindy.com. We monitor these messages daily and during our shows.
For media inquiries, please contact Josh Baker (jb@mokbpresents.com) and Dan Kemer (dk@mokbpresents.com).
Interested in learning more about our new partners? Contact them via the links below and let them know the MOKB Presents & HI-FI teams sent you.